Shipping policy

We’re committed to getting your order to you as quickly and smoothly as possible.

UK Delivery

• Delivery Cost: FREE on all UK orders.
• Processing Time: Some items are made to order. Please allow up to 7 days for your item to be crafted before dispatch.
• Delivery Time: Once dispatched, delivery usually takes 2-4 working days.
• We’ll send you a confirmation email with tracking details when your order ships.

International Shipping

Currently, we do not ship outside of the UK. We hope to expand our shipping regions in the future.

Delivery Issues

• We are not responsible for delays caused by postal services, weather, or other factors beyond our control.
• If your parcel is delayed or lost, please contact us at sales@northerncharm.store, and we’ll do our best to help resolve the issue.

If you have any questions about shipping, please feel free to reach out.